Account & Security
Your security is our top priority. Learn how to protect your account and manage access controls.
Two-Factor Authentication (2FA)
Add an extra layer of security to your account.
Lost Your 2FA Device?
- Use another authenticator already enrolled on your account, if available.
- If you cannot access any enrolled authenticator, contact hello@bu.finance from your account email. Follow the recovery verification process.
- Report suspicious activity to hello@bu.finance. Recovery depends on the account and verification process.
Sign-in and account protection
- Always check app.bu.finance before signing in.
- Use the sign-in methods shown in the app and enable available account protections.
- Never share your PIN, recovery answers or verification codes.
- Report suspicious activity to hello@bu.finance. Recovery depends on the account and verification process.
Suspicious Activity
What to do if you notice unusual account behavior.
Contact support if funds are missing